Kraken.io Support Center

All Questions

• Can I use Kraken.io API with my favourite online file storage web service?9 years ago

  Kraken.io's API supports the pushing of optimized images to the following file storage services: Amazon ...

• If I stop my Kraken.io subscription, will my WordPress images remain optimized?9 years ago

  Yes, your WordPress images will remain optimized. Our plugin does not host the optimized images for the ...

• I want to preserve some of my images' EXIF metadata. How can I do that?9 years ago

  At present, you can preserve the most important metadata elements using our API. The metadata elements ...

• When using the Page Cruncher to compress images on my site, must I manually replace them with the optimized versions?9 years ago

  Yes, you must manually replace the unoptimized images with the ones provided in the archive provided ...

• What payment options do I have?9 years ago

  We accept VISA, Mastercard, Diners, Discover, Amex and JCB. Online payments only.

• Do you support PayPal payments?9 years ago

  At this time, we only support the major credit cards - so no PayPal, wire transfers, or other such means ...

• How can Kraken.io help to boost my website's search ranking?9 years ago

  Since 2010 Google's ranking algorithm has taken into account how quickly your website loads, when comparing ...

• Which colorspaces does Kraken.io support?9 years ago

  Kraken.io supports sRGB and CMYK. CMYK images are auto-converted to sRGB colorspace images by Kraken.io. ...

• How can I test if my images need to be optimized? What tools are out there?9 years ago

  Many tools are available for checking whether or not your images need to be optimized, in addition to ...

• What is progressive JPEG and does Kraken.io support it?8 years ago

  Normal JPEG images are represented as top-to-bottom scans of an image at full resolution. Incidentally, ...